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need help canceling credit card

Bill Brinley 0 Reputation points
2025-10-18T19:56:21.09+00:00

need to cancel credit card, grandson used my computer and charge things that I did not authorize.

Microsoft 365 and Office | Subscription, account, billing | For home | Android
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  1. Horace Wiggins 260 Reputation points
    2025-10-18T20:01:02.6533333+00:00

    Call the bank that issued you the card. Look for their number on the back of the card.

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  2. Bill Brinley 0 Reputation points
    2025-10-18T20:04:49.6933333+00:00

    I want to have you remove my credit card from Micro Soft. Thank you!

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  3. JC 6,695 Reputation points Independent Advisor
    2025-10-18T20:39:46.66+00:00

    Hello,

    Like Horace Wiggins said to cancel the transaction you’ll need to call the bank that handles your credit card. Prioritize this to get your money back.

    As for removing the credit card on your account you’ll need to remove it yourself through these links.

    Remove credit cards attached to your account by going through this link.

    https://go.microsoft.com/fwlink/?linkid=2241152

    More specific instructions are available here.

    Remove a Microsoft account payment method - Microsoft Support

    Hope this helps,

    JC

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