Hello Anderson,
If the Windows 11 cumulative update (KB5066835) is failing to install, please follow these steps in order.
Before you start: Ensure you have at least 10GB of free disk space and close all unnecessary programs.
Step 1: Run the Windows Update Troubleshooter
- Navigate to Settings > System > Troubleshoot > Other troubleshooters
- Click Run next to Windows Update
- Follow all prompts and restart your computer when prompted
- Try the update again. If it still fails, proceed to Step 2.
Step 2: Clear the Windows Update Cache
- Press Windows key + X and select Command Prompt (Admin) or PowerShell (Admin)
- Copy and paste these commands one at a time, pressing Enter after each:
net stop wuauserv net stop bits ren C:\Windows\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits - Important: Wait for each command to complete before entering the next one
- Close Command Prompt and try the update again through Settings > Windows Update
Step 3: Repair System Files (DISM and SFC)
- Open Command Prompt as Administrator again
- Run the DISM command first (this can take 20-45 minutes):
dism /online /cleanup-image /restorehealth - Once DISM completes successfully, run SFC (this takes 10-30 minutes):
sfc /scannow - Restart your computer after both scans complete
- Attempt the update again
Note: If either command reports errors it cannot fix, you may need professional assistance.
Step 4: Manual Installation
If Windows Update still refuses to cooperate, bypass it entirely.
- Visit the Microsoft Update Catalog
- Search for KB5066835
- Download the x64 version (unless you're on a very old 32-bit system)
- Double-click the downloaded
.msufile and follow the installation wizard - Restart when prompted
Notes:
- If you receive specific error codes, note them down for further troubleshooting
- Ensure Windows Defender or other antivirus isn't blocking the update
- Some updates require multiple restarts to complete fully
If these steps don't resolve the issue, the problem may require advanced troubleshooting or professional support.
I hope this helps.