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I purchased Home 2024 and when I try to redeem the product key it keeps trying to install Microsoft 365

Phil Carew 0 Reputation points
2025-10-21T01:30:07.9833333+00:00

I am trying to install Microsoft Office Home 2024 on my PC. When I enter the product key it keeps trying to install Microsoft 365.

Windows for home | Other | Install and upgrade
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  1. Brian Tillman [Outlook MVP 2007-2019] on Movate 22,190 Reputation points Independent Advisor
    2025-10-21T02:11:35.78+00:00

    Hi. I'm Brian and I'll try to help.

    Describe how you are trying to install the product. Typically, if you have a product key, you connect to https://www.office.com/setup. Then enter your product key. This will add the product to your Microsoft account and make your license a digital license. You can then install the product by following the additional prompts or install it later from https://account.microsoft.com/services. Be sure to use the same account to install that you used to register the product.

    Keep in mind that Office Home 2024 is a license for a single computer only.

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