Micrsoft Surface Laptop 7 continuously restarts without prompting/warning, AND will not charge.

Tony Simpson 0 Reputation points
2025-10-21T20:46:07.7166667+00:00

Micrsoft Surface Laptop 7 continuously restarts without prompting/warning, AND will not charge.

Surface | Surface Laptop | Performance and maintenance
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  1. JANSHER L 7,925 Reputation points Independent Advisor
    2025-10-22T13:34:54.7766667+00:00

    Hi Tony,

    Thank you for posting, I am here to help you. Possible cause of this problem is due to software issues like corrupted drivers or pending Windows updates, or by hardware problems such as overheating, dust-clogged fans, or a faulty component.

    Try the following steps to help fix the problem.

    Open Surface Apps then Check and run for pending Driver updates.

    Update your Windows to get updated and fix some corrupted Windows files.

    For not charging problem did you get any error like:

    Plugged in, not charging

    Battery not detected

    Not plugged in

    Try to Force Restart click Start then Power and Shutdown. Once Surface is shutdown press and hold the power button for 20 seconds.

    Let me know how this goes. Looking forward to helping you out.  If you need more help please feel free to let me know.

    Best regards,

    Jansher


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