MS Teams - how to control the notifications on Android

Hello @Salka, Milan

Welcome to Q&A forum!

Thank you for reaching out. I understand this issue is important to you and may be affecting your work, so I’ll do my best to support you.

To begin, I’ve found two helpful Microsoft articles that explain how Teams notifications work and how to troubleshoot them:

Manage notifications in Microsoft Teams - Microsoft Support

Troubleshoot notifications in Microsoft Teams mobile apps - Microsoft Support

To make sure we’re aligned and avoid any confusion or repeated steps, may I first confirm a few details:

1. Could you please confirm whether this issue started recently, even though Teams on your Android device was working normally before?

2. Do you see any error messages?

If yes, please share the full message or a screenshot (without any personal information).

Besides, I also provide you some steps that you can try to double check this issue in the meantime:

I/ Check Teams app Notification Settings

1. Open the Teams app on your Android device.
2. Tap your profile picture (top left corner).
3. Go to Notifications.

II/ Check your Android Device app setting

Guidance: Setting -> Notification -> App Notifications -> Teams (Turn on)

I’d really appreciate it if you could take a moment to review the information and share your thoughts.

Please understand that our initial response may not always resolve the issue right away. However, with your cooperation and by providing more detailed answers to my follow-up questions, we can work together to identify the root cause and find the potential solutions together.

Looking forward to hearing from you!

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