My laptop isn't showing any available network

Hello Jessy sharp,

Thanks for raising this question. I see you're dealing with a frustrating issue where your laptop isn't detecting any Wi-Fi networks, as described in that Microsoft Answers thread. This is often a common driver or hardware glitch. Here's a quick troubleshooting guide to get you connected.

Basic Checks

Restart your laptop and router to rule out temporary glitches. Unplug the router for 30 seconds, then plug it back in.

Ensure Wi-Fi is enabled: On Windows, go to Settings > Network & Internet > Wi-Fi, and toggle it on. Check for an airplane mode switch on your keyboard and turn it off.

Update or Reinstall Drivers

Open Device Manager (search for it in the Start menu), expand Network adapters, right-click your Wi-Fi adapter (like Intel or Realtek), and select Update driver > Search automatically.

If that fails, uninstall the driver, restart your PC, and let Windows reinstall it automatically.

Advanced Steps

Run the Network Troubleshooter: Settings > Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections.

Check for Windows updates via Settings > Update & Security, as a patch might fix it.

If it's a hardware issue, try an external USB Wi-Fi adapter as a workaround.

If none of these work, it could be a faulty antenna or deeper OS problem—consider checking Event Viewer for errors or testing on another network. Let me know more details about your laptop model for tailored advice.

Best regards,

Jerald Felix

Hi. I'm David, and I'm happy to help you.

Please share a screenshot of the network adapters in Device Manager.

1. Open "Device Manager" (Windows + X and select Device Manager);
2. Expand "Network adapters" and take the screenshot.

Use the shortcut "Windows + Shift + S" to use the screenshot tool. Or take a picture of the screen using a camera or smartphone and share it.

Also, share a screenshot of your system information.

• Press "Windows + R", type msinfo32 and press Enter.

Maximize the window and use the screenshot tool. Or take a picture of the screen using a camera or smartphone and share it.

I await your reply.