Planner is not showing up in Teams Notifications settings

Hi @Jeremiah Durham,

Welcome to Microsoft Q&A forum. 

Thank you for reaching out and sharing your experience with us. I understand you’re unable to see Planner under your Teams notification settings, even though you’re listed as an owner and others in the same group can access it. 

To help narrow down the cause, could you please provide a few additional details: 

1. Are you using the new Teams app or classic Teams? 
2. Does the issue occur on both the desktop app and web version? 
3. Could you confirm if you can access the Planner tab within the affected team itself (for example, by opening the tab and viewing assigned tasks)? 
4. If possible, please share a screenshot of the notification settings page where Planner should appear, while ensuring no personal information is visible. 

Note: If you’re an end-user, please contact your organization’s IT administrator and share the steps below so they can verify your Teams app setup policy.  

In the meantime, please verify that your Teams app setup policy includes Planner: 

1. Go to the Teams admin center → Teams apps → Setup policies. 
    
2. Select the policy applied to your account (e.g., Global (Org-wide default)). 

3. Under Installed apps or Pinned apps, confirm that Tasks by Planner and To Do is listed.  

• If it isn’t, select Add apps, search for "Planner" and add it. 

4. Go to Users > Manage users > [your account] → Policies tab → App setup policy to confirm this policy is assigned to you. 

Also, make sure the app itself is enabled by going to Teams > Apps > Planner, and verify that you can open https://tasks.office.com and access your team’s plan from there. 

Note: Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.  

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.  

Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.  

I'm looking forward to your reply. 

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