Azure Lab Services didn't delete all resources

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Azure Lab Services didn't delete all resources

Mas023 60

Hello,

After deleting an Azure Lab, several dependent resources — Load Balancer, Virtual Network, and Public IP- were not removed and remain in my subscription. These are still linked to the deleted Lab’s subscription, which prevents me from deleting them.

They continue to incur charges, and I don’t have a support plan to resolve this through normal channels.

Could someone from the Azure Lab team please assist in removing these orphaned resources? This appears to be an Azure backend issue and should be automatically handled when a Lab is deleted. It’s unreasonable for users to bear costs caused by a platform-side deletion error.

Thank you.

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Jilakara Hemalatha 5,970 Microsoft External Staff Moderator

Hi Mas023,

Thank you for sharing the details.

The issue occurred because a Virtual Machine Scale Set (VMSS) resource associated with the deleted Azure Lab was still active in the backend. This dependency prevented the automatic deletion of other related resources such as the Load Balancer, Virtual Network, and Public IP.

After performing a backend cleanup to remove the VMSS, the dependent resources were successfully unblocked, and all remaining resources were deleted from the subscription without any further issues.

Jilakara Hemalatha 5,970 Reputation points Microsoft External Staff Moderator

2025-11-05T08:32:46.85+00:00

Hi Mas023,

If issue is resolved. please take a moment to accept the answer and upvote it 👍 to make it helpful to the community.

Thank you for helping to improve Microsoft Q&A!
Mas023 60 Reputation points

2025-11-05T08:47:05.16+00:00

Thank you for your assistance. Could you please confirm whether your support involves any additional costs for us? We’ve already paid for a load balancer for a few months without using it. Since the issue originated from the Azure backend, I’d like to know if we, as customers, are expected to cover any charges related to this.
Jilakara Hemalatha 5,970 Reputation points Microsoft External Staff Moderator

2025-11-05T09:25:08.4833333+00:00

There are no additional costs associated with the support provided for this issue. Since the problem was caused by a backend dependency related to the Azure Lab deletion process, customers are not expected to bear any charges for the remediation.

Any charges that were incurred previously due to the orphaned resources were unintended and resulted from the deletion dependency issue. The cleanup has now been completed, and no further costs should be generated from those resources.

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Azure Lab Services didn't delete all resources

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