As I am downloading a new program. I continue to get "install server is not responding". I have tried multiple things turning windows installer on/off. Nothing I have tried is working. I have four new computers with the same set up.

Hi Kelby Stephens,

The error you are encountering often means the Windows Installer service can't reach its installation service endpoint. Since other computers still work well, the problem is specific to this one.

In this case re‑registering Windows Installer and repairing system files are the most effective first steps to take. If the installer depends on internet access, you need to check DNS/proxy/firewall differences between this PC and the other ones. If nothing works, you may consider re‑imaging the faulty PC from the same golden image used for the others, as it may have a corrupted base install.

I hope this piece of information could assist you to some extent and help you solve your problem. If so, don't forget to accept the answer so that your experience with the issue would help contributing the our community. Thank you :)

Vivian

Good morning Kelby Stephens,

Have you been able to solve the issue yet? If not, is there anything I can help you with? Please let me know.

If everything is fine, would you mind sharing your experience with the issue by accepting the answer so that it could be spread further to those in need too? Thank you :)

Vivian

Good morning Kelby Stephens,

Just want to know how it is going with your issue? Should you need more information, feel free to leave a message. Happy to help :)

Vivian

Hi,

How is your issue? If you require more details or assistance, don’t hesitate to send a message. Glad to support you!

VP