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We could not get pass this error message on the Surface Hub3

Trevor Phan 0 Reputation points
2025-11-05T00:49:39.54+00:00

Hi Team,

We have deployed 4x MS Surface Hub3 at one University site. However, we're stuck on this one error on the fifth and could not get pass it.

Error message:

"Couldn't find a bootable operating system. Check the boot configuration to try and fix this."

We have tried booting from a bootable USB drive and that has not work either.

Any suggestions would be greatly appreciated.

Regards

Trevor Phan

Surface | Other
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  1. Barb Bowman 80,195 Reputation points MVP Volunteer Moderator
    2025-11-05T15:35:50.39+00:00

    Trevor,

    Surface Hub devices aren't supported in this forum due to the complexity. See https://learn.microsoft.com/en-us/surface-hub/surface-hub-recover-reset - You need to contact Surface Support for Business and Education https://learn.microsoft.com/en-us/surface/contact-surface-business-education-support

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