![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Bootable USB must be FAT32, not NTFS.
Use the Surface Hub Recovery Tool to create a bootable USB with the correct Windows 10/11 Teams image.
Surface Hub 2s W10 Tams Windows update kb5066791
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
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Reputation points
Hi community! Windows Update kb5066791 on my SurfaceHub 2S (w10) is stopping at 20%, reboots are not helpfull. Onece I've got an automatic restore after reboot. Boot from prepared usb stick with W11 Teams Edition is not working... A nice device, if it is working, but troubleshooting is a nightmare. Can somebody give me a hint how to fix the problem?
Surface | Other
3 answers
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Barb Bowman 80,195 Reputation points MVP Volunteer Moderator2025-11-05T15:43:46.09+00:00 Surface Hub devices aren't supported in this forum due to the complexity. See https://learn.microsoft.com/en-us/surface-hub/surface-hub-recover-reset - You need to contact Surface Support for Business and Education https://learn.microsoft.com/en-us/surface/contact-surface-business-education-support
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