Recover a blocked or compromised account

If your Outlook account has been locked due to suspected unusual activity and the standard recovery form did not work, you can try the following steps:

1. Use the Account Recovery Form: Go to the Microsoft account recovery page and fill out the form with as much detail as possible.
   • Account Recovery Form
2. Contact Microsoft Support: If the recovery form does not resolve the issue, contact Microsoft Support directly for further assistance.
   • Microsoft Support
3. Check Security Information: Ensure that your security information (alternate email, phone number) is up to date to help with the verification process.

For more detailed guidance, refer to the official Microsoft documentation:

• Recover your Microsoft account

If you continue to face issues, please provide more details or contact Microsoft Support for personalized help.