If you were charged for an account that you closed, you may want to request a refund for that charge. Here are the steps you can follow to request a refund for an illegitimate charge:
- Check Your Account Status: Ensure that your account is indeed closed and that the charge is not related to any remaining services or subscriptions.
- Gather Information: Collect any relevant information regarding the charge, including the charge amount, date, and any transaction details.
- Submit a Request: Depending on the service you used, you may need to submit a refund request through the appropriate Microsoft support channels. For Microsoft 365, you can typically do this through the billing section of your account or by contacting Microsoft support directly.
- Follow Up: After submitting your request, keep an eye on your email for any updates or requests for additional information from Microsoft support.
For specific guidelines on how to request a credit or refund, you might want to refer to the Microsoft documentation regarding billing and credits.
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