Why was I recently charged for $2.12 for an acct which I closed couple months ago

Michael Zagursky 0 Reputation points
2025-11-07T18:31:36.1233333+00:00

How do I request a refund for an illigitimate charge

Microsoft 365 and Office | Subscription, account, billing | For home | Android
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  1. Q&A Assist
    2025-11-07T18:31:49.87+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you were charged for an account that you closed, you may want to request a refund for that charge. Here are the steps you can follow to request a refund for an illegitimate charge:

    1. Check Your Account Status: Ensure that your account is indeed closed and that the charge is not related to any remaining services or subscriptions.
    2. Gather Information: Collect any relevant information regarding the charge, including the charge amount, date, and any transaction details.
    3. Submit a Request: Depending on the service you used, you may need to submit a refund request through the appropriate Microsoft support channels. For Microsoft 365, you can typically do this through the billing section of your account or by contacting Microsoft support directly.
    4. Follow Up: After submitting your request, keep an eye on your email for any updates or requests for additional information from Microsoft support.

    For specific guidelines on how to request a credit or refund, you might want to refer to the Microsoft documentation regarding billing and credits.


    References:

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  2. EmilyS726 184K Reputation points Independent Advisor
    2025-11-07T19:04:08.5366667+00:00

    Hello,

    This is a public forum, so for your privacy and security, we can’t help with billing issues here. Also, no one in this forum has access to your account or payment information.

    To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

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