If you have activated your Microsoft Startup credit but do not see it reflected in your payment method, there are a few steps you can take to troubleshoot the issue:
- Check Activation Status: Ensure that you have activated the credits correctly within the 90-day window after accepting the program agreement. If the credits were not activated properly, they may not show up in your account.
- Account Type: Make sure that you are using a personal Microsoft Account (MSA) to access the credits. If you are using a work or school account, you may not be eligible for the startup credit offer.
- Billing Information: Verify that the billing information associated with your account is accurate. Incorrect information can lead to issues with credit visibility.
- Contact Support: Since you have already reached out to Microsoft support, it may take some time for them to respond. In the meantime, you can check the support resources available through the Azure portal for additional guidance.
- Credit Card Issues: If there are any issues related to your credit card, it could affect the visibility of your credits. You can refer to the Microsoft documentation for troubleshooting credit card issues.
If after checking these points you still do not see your credits, it may be necessary to follow up with Microsoft support again for further assistance.
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