Hello Gail Steinbeck
Thank you for posting your question on the Q&A forum.
Several helpful suggestions have already been provided by Q&A Assist, many of which align with my own initial observations. However, I’d like to offer a slightly tailored version to better suit your specific situation.
You might first try saving your work and then force quitting Microsoft Word by pressing Command + Option + Escape, selecting Word from the list, and clicking Force Quit. Once that’s done, reopen the document and check if the issue still occurs.
If the problem continues, restarting your Mac could help clear memory and background processes. After the restart, try opening only the affected document to see if the issue persists.
It’s also worth checking for any available updates for both macOS and Microsoft Word and consider performing a clean startup. In some cases, this can help identify whether background applications are interfering with Office for Mac. You can find instructions for that here: How to use a "clean startup" to determine whether background programs are interfering with Office for Mac
As a temporary workaround, you might consider using Word Online. If the issue doesn’t occur there, it could be a practical way to continue working while meeting your deadline.
If the issue persists, please share your macOS version and the version of Microsoft Word you’re using. It would also be helpful to know whether the same issue occurs in other Word documents, or if it’s limited to just one file. That information will help us assist you more effectively.
Looking forward to your reply.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.