It seems that you are experiencing issues with incremental crawls for your file-share connectors. Here are a few points to consider:
- Incremental Crawl Configuration: Ensure that the connectors you have set up support incremental crawls. Some connectors do not support this feature, and if that’s the case, the options will be grayed out.
- Default Settings: By default, for some connectors, incremental crawls are set to run every 4 hours. If you need to adjust this schedule, you can do so in the connector settings.
- Manual Trigger: If the option to manually trigger the incremental crawl is grayed out, it may indicate that the connector is currently in a state that does not allow for manual triggering. Check the connection state to ensure it is not paused or in a failed state.
- Monitoring Connection State: You can monitor the connection state to see if there are any issues that need addressing. The states include "Syncing", "Ready", "Paused", "Failed", and "Delete failed". If the connection is in a failed state, you will need to resolve the issue before incremental crawls can be performed.
- Logs and Error History: Review the logs and error history for any indications of why the incremental crawls are not occurring. This can provide insights into any underlying issues that need to be resolved.
If you continue to face issues, consider reaching out to your admin or support team for further assistance with the specific connector configurations and settings.