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Planner stalls frequently

Clyde Clark 10 Reputation points
2025-11-11T21:59:37.0633333+00:00

On multiple machines in multiple browsers, Planner frequently stalls. This happens when doing anything with Planner - creating a new task, entering a name, selecting a date, entering subtasks, entering notes, etc. Is there some way around this issue? Is MS aware of it? Is MS working on fixing it? It is infuriating.

Microsoft Teams | Microsoft Teams for business | Tasks | Other

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  1. Q&A Assist
    2025-11-11T21:59:46.73+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Frequent stalling issues with Microsoft Planner can be frustrating. While the context does not provide specific information about ongoing issues or fixes related to Planner stalling, it does mention that Planner is integrated with Microsoft Teams and is accessible through various platforms. If you are experiencing consistent performance issues, here are a few general troubleshooting steps you might consider:

    1. Clear Browser Cache: Sometimes, clearing the cache can resolve performance issues.
    2. Disable Browser Extensions: Certain extensions can interfere with web applications. Try disabling them to see if performance improves.
    3. Check Internet Connection: Ensure that your internet connection is stable and fast enough for web applications.
    4. Use Different Browsers: If the issue persists in one browser, try accessing Planner in another browser to see if the problem continues.
    5. Update Browser: Ensure that your browser is up to date, as updates can improve performance and compatibility.
    6. Contact Support: If the issue persists, consider reaching out to Microsoft support for assistance or to report the problem.

    For the latest updates or known issues, checking the official Microsoft documentation or support channels may provide more insight into whether Microsoft is aware of the issue and if they are working on a fix.

    References:

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  2. Jay Tr 6,310 Reputation points Microsoft External Staff Moderator
    2025-11-11T23:08:34.5466667+00:00

    Hi @Clyde Clark, 

    Welcome to Microsoft Q&A forum. 

    Thank you for the detailed troubleshooting you’ve already done. 

    You confirmed the issue occurs across multiple machines, with up‑to‑date Chrome, Edge, and Firefox, in private mode with extensions disabled, and independent of the network. I appreciate you sharing this information. 

    To better understand and assist, could you please let me know which Microsoft 365 subscription you are using, such as Business Standard, Business Premium, or Enterprise E3 or E5? This helps me match guidance for your tenant features and the correct support path. 

    Once I have that information, I can advise on the next steps, including whether to escalate to Microsoft support or apply tenant-specific checks. 

    Thank you for your patience and understanding. Looking forward to your response.

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