How to fix A media driver your computer needs is missing. This could be DVD.....Windows Server 2019

Daniel Cruz 0 Reputation points
2025-11-12T21:11:53.2866667+00:00

How to fix

A media driver your computer needs is missing -----Windows Server 2019 Installation

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
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  1. Quinnie Quoc 7,550 Reputation points Independent Advisor
    2025-11-12T23:01:42.21+00:00

    Hello Daniel Cruz,

    The error message “A media driver your computer needs is missing” during Windows Server 2019 installation typically indicates that the setup cannot find the required USB, DVD, or storage controller drivers.

    To resolve this issue, please try the following steps:

    1. Use a USB 2.0 port instead of USB 3.0, as some drivers may not load correctly during setup.
    2. Recreate the installation media using the latest version of the Windows Media Creation Tool or Rufus, and ensure it’s formatted as NTFS.
    3. If installing from ISO, mount the ISO on a virtual machine or use a different USB stick.
    4. Download and load the latest storage controller drivers from your hardware vendor and place them on a separate USB drive—then use “Load Driver” during setup.

    If this resolves the issue, please click “Accept Answer” so others can benefit too.

    Thank you so much!!!

    Best regards,

    QQ.

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