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Recover lost assignments from Master Team

Reid Gromis 20 Reputation points
2025-11-13T18:12:13.9133333+00:00

All assignments created in Team before 4/24/23 are missing since the most recent update. There is no access or record of assignments through the assignments tab, posts feed, or shared folder. There is no record of the assignments in SharePoint connected to the Team.

Microsoft Teams | Microsoft Teams for education | Assignments | Other
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  1. Jay Tr 6,125 Reputation points Microsoft External Staff Moderator
    2025-11-13T19:23:56.8066667+00:00

    Hi @Reid Gromis, 

    Thank you for posting your question to the Microsoft Q&A forum. 

    I have investigated and determined that there is currently a service issue affecting the Assignments app in Microsoft Teams for some Education (EDU) customers in Europe. This error can cause assignments to get stuck in loading status or not opening as expected. 

    After a period of time, our development team has implemented a fix, and the service has returned to normal operation. Please allow up to 24 hours for the deployment to fully propagate across all environments. 

    After this time, you are still unable to access your assignments in Teams, we recommend contacting your school administrator (or IT department) about the issue and ask them to contact Microsoft technical support through the Microsoft 365 Admin Center. 

    If you're a tenant admin, you can create a ticket through the Microsoft 365 Admin Center. Once you've created a ticket, a live agent will contact you directly and help with an in-depth tenant investigation. They'll prioritize investigating your tenant and help you resolve the issue as soon as possible. 

    If you need any further assistance or have any further questions, please feel free to contact us. I will be happy to help. 

    Wishing you a great day ahead.  

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.     

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  1. Q&A Assist
    2025-11-13T18:12:31.0833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If assignments created in the Master Team before 4/24/23 are missing and there is no access or record through the assignments tab, posts feed, or shared folder, it may be necessary to check the following:

    1. SharePoint Document Libraries: Assignments data is typically stored in SharePoint document libraries. Check the Student Work and Class Files libraries in the corresponding Class Team SharePoint site to see if the assignments are stored there.
    2. Content Search Tool: IT admins can use the Content Search tool to search for files related to assignments. This can help locate any student or teacher files associated with the assignments that may not be visible in the usual locations.
    3. Data Outside SharePoint: Some assignment-related data, such as student grades, feedback, and assignment details, may not be stored in SharePoint and could require direct access to the assignments in the class team to retrieve.
    4. Check for Updates or Issues: If this issue arose after a recent update, it may be worth checking if there are any known issues or updates from Microsoft regarding the functionality of assignments in Teams.

    If these steps do not resolve the issue, consider reaching out to Microsoft support for further assistance in recovering lost assignments.

    References:

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