WHEN I PRESS SHIFT BUTTON IN MY LAPTOP KEYBOARD THEN IT TYPE THIS ({}y) SIGN .HOW I WILL RESOLVE THIS PROBLEM IN MY LENOVO THINKPAD 480

It sounds like your Shift key may be malfunctioning or there could be an issue with your keyboard layout settings. Here are a few steps you can take to troubleshoot the problem:

1. Check Keyboard Layout: Ensure that the keyboard layout is set correctly for your region. You can do this by going to Settings > Time & Language > Language > Keyboard.
2. Test the Shift Key: Try using an external keyboard to see if the issue persists. If the external keyboard works fine, the problem may be with your laptop's keyboard.
3. Update Drivers: Make sure your keyboard drivers are up to date. You can check for updates in Device Manager.
4. Check for Sticky Keys: Sometimes, accessibility features like Sticky Keys can cause unexpected behavior. Check if Sticky Keys is enabled by going to Settings > Ease of Access > Keyboard.
5. Keyboard Troubleshooter: Use the built-in keyboard troubleshooter in Windows. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Keyboard.

If none of these steps resolve the issue, it may be a hardware problem, and you might need to contact Lenovo support for further assistance.

Dear Naveen Thakur

Thanks for posting questions on Microsoft Q&A Forum. 

I'm here to help you resolve the incident where your Shift key types {}y. That's an unusual key combination, and it suggests a possible mismatch in the keyboard settings. The most frequent cause for keys typing incorrect characters is an incorrect keyboard layout setting in Windows.

To give you the most spot-on advice, could you confirm

• your exact Windows version (10 or 11—check by pressing Windows key + R, type "winver," and hit Enter)?
• the keyboard model (laptop built-in or external?)
• Can you confirm the exact error message that appears, besides the power consumption warning? (e.g., Does it appear in Device Manager or as a pop-up?)
• Have you tested this keyboard on a completely different computer? (This will tell us if the fault is with the keyboard hardware or your PC's USB ports/drivers.)

In the meantime, please consider trying my suggestions and let me know anything new from it:
Quick test:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Keyboard.
• Settings > Time & Language > Language > Preferred languages > Options > Add keyboard > Select "US" > Remove others.
• If persists, update keyboard driver: Device Manager > Keyboards > Right-click > Update driver.

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Hi,

My name is Igor. It's a pleasure for me to help others and I'll try to help you. I am merely a fellow user trying to provide insight and information that may be helpful to others.

Please check if the problem exists during clean boot and in the safe mode.

https://support.microsoft.com/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

https://support.microsoft.com/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234

Try to use on-screen keyboard, external keyboard.

Tell the result.