Download error - 0x80096004

Dear Melih Gürçkaya,

Thank you for reaching out to the Microsoft Q&A Forum.

You could try following these steps below to solve this issue:

1. Hide the update to clear the queue:
   • Download the Show or Hide Updates troubleshooter tool from Microsoft.
   • Run the downloaded file. It will say "Troubleshooting with Windows Update".
   • Click Next > Hide Updates.
   • A list of available updates will appear. Find and check the box for "Update for Office 2003 (KB897417)".
   • Click Next and follow the prompts.
   • After you do this, restart your computer and run Windows Update again.
2. Uninstall Office 2003:
   • Go to Settings > Apps > Apps & features.
   • Find Microsoft Office 2003 in the list.
   • Click it, and select Uninstall. Follow the prompts to remove it.
   • After it is uninstalled, Windows Update will no longer search for patches for it.

Please let me know if these steps could help.

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Dear Melih Gürçkaya,

I haven't received the message from you yet. 

Please let me know if these steps I provided could help.

If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

Sincerely,