I want to set up MFA account

2025-11-16T23:50:31.4666667+00:00

when i log in to the email, it sends me notification, but i am not able to log in to MFA app.

Phone number is <removed>

Microsoft Edge | Open the browser | Windows 11
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  1. Sumit D - IA 150.7K Reputation points Independent Advisor
    2025-11-17T02:13:13.7366667+00:00

    Hi Govinda,

    Are you trying to configure the MFA app for your organisation or your personal account?

    The steps vary for both.

    I look forward to your response and am eager to collaborate until we find a solution.


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  1. Q&A Assist
    2025-11-16T23:50:40.2166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To set up your Multi-Factor Authentication (MFA) account, follow these steps:

    1. Download the MFA App: If you haven't already, download an MFA app like Auth0 Guardian or Google Authenticator from the App Store or Google Play.
    2. Set Up MFA: When you log in for the first time, you should be directed to set up your MFA account. You will see a QR code that you need to scan with your chosen MFA app. If you have trouble scanning, there should be an option to enter a passcode manually.
    3. Recovery Code: After scanning the QR code, you will receive a recovery code. Make sure to note this code and keep it safe, as it will be needed if you ever need to log in without your device.
    4. Log In: When you log in to the application, enter your email and password. After that, if you are using Google Authenticator, you will need to enter the one-time six-digit code generated by the app. If you are using Auth0 Guardian, you will receive a push notification that you need to acknowledge to complete the authentication process.

    If you are still having trouble logging into the MFA app, ensure that you have the app installed correctly and that you are following the steps to authenticate as described above. If issues persist, consider reaching out to Product Support for assistance with your MFA setup.


    References:

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  2. Sumit D - IA 150.7K Reputation points Independent Advisor
    2025-11-17T02:58:42.8666667+00:00

    Thank you, yes. I understand phone. May I know for which service you want to set up MFA - a Microsoft account?

    Or your company's account?


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