The error code 0x80004002 typically indicates a problem with missing or corrupted files that are required for Windows updates. Here are some steps you can take to resolve this issue:
- Run Windows Update Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update and run the troubleshooter.
- Check for Corruption: Use the System File Checker (SFC) tool to repair missing or corrupted system files. Open Command Prompt as an administrator and run the command:
sfc /scannow
3. **Use DISM Tool**: If SFC doesn't fix the issue, you can use the Deployment Image Servicing and Management (DISM) tool. Run the following command in an elevated Command Prompt:
dism /Online /Cleanup-Image /RestoreHealth
- Clear Windows Update Cache: Stop the Windows Update service, delete the contents of the
C:\Windows\SoftwareDistribution\Downloadfolder, and then restart the service. - Check Registry Settings: Ensure that the registry settings related to Windows Update are correct. Be cautious when editing the registry.
- Manual Update Installation: If the problem persists, you can try downloading the update manually from the Microsoft Update Catalog and installing it.
If these steps do not resolve the issue, consider checking the CBS.log file for more detailed error information, which can help in diagnosing the problem further.
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