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I have no sound on my computer, can you help me with my problem

Marc De Sweemer 0 Reputation points
2025-11-17T15:41:34.4366667+00:00

Since more than a week I have no more sound on my computer. I really do not know how it happened.

Is it because I had to change my keybord? I hope that a member of the community can help me.

Thanks in advance

Microsoft Edge | Audio and video playback | Windows 11
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  1. David-M 98,580 Reputation points Independent Advisor
    2025-11-17T16:13:46.9133333+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    • Are you trying to play audio via internal speakers, external speakers, or headphones?
    • If it is an external speaker or headphones, does it have a standard audio connector (Jack connector) or USB connector, or is it connected via Bluetooth?
    • Is there an X in the speaker icon next to the clock?

    Also, share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    I await your reply.

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