No Set up E5 subscription" button within my developer account created

Question

No Set up E5 subscription" button within my developer account created

Samuel Badiru 0

I use my personal outlook account to set developer account but i got this reply saying,Thank you for joining. You don't current qualify for a Microsoft 365 Developer Program sandbox subscription. I read that to access it all i need is personal outlook account.

Please, can you help me to resolve it so i can progress with my learning, thank you

Samuel Badiru 0 Reputation points

2025-11-18T14:22:33.3433333+00:00

Thank you@Tammy-Ng,

kindly help look into this, I tried to set up MS Tenant account through MS enterprise account but after i have put in my bank details, is just showing add payment method. Pls what should I do next

Thank you for you prompt reply
Tammy-Ng 5,265 Reputation points Microsoft External Staff Moderator

2025-11-19T06:33:46.33+00:00

Dear Samuel Badiru
Thank you for your response; your input is very important to me. However, as a forum moderator, I do not have access to the internal systems required to investigate individual account issues due to privacy and security constraints. Therefore, I’m unable to provide you with detailed steps to add your bank details.

Please visit the following link for further assistance: https://serviceshub.microsoft.com/supportforbusinessorbusiness
The support team there will be able to guide you more thoroughly on this matter.

Thank you for your time. I hope this information is helpful, and I truly appreciate you're understanding.
If you found this response useful, please consider giving it an upvote and marking it as the accepted answer. This will help others who encounter similar situations find a helpful reference more easily.

2 answers

Your answer

Samuel Badiru 0 Reputation points

2025-11-18T14:22:33.3433333+00:00

Thank you@Tammy-Ng,

kindly help look into this, I tried to set up MS Tenant account through MS enterprise account but after i have put in my bank details, is just showing add payment method. Pls what should I do next

Thank you for you prompt reply
Tammy-Ng 5,265 Reputation points Microsoft External Staff Moderator

2025-11-19T06:33:46.33+00:00

Dear Samuel Badiru
Thank you for your response; your input is very important to me. However, as a forum moderator, I do not have access to the internal systems required to investigate individual account issues due to privacy and security constraints. Therefore, I’m unable to provide you with detailed steps to add your bank details.

Please visit the following link for further assistance: https://serviceshub.microsoft.com/supportforbusinessorbusiness
The support team there will be able to guide you more thoroughly on this matter.

Thank you for your time. I hope this information is helpful, and I truly appreciate you're understanding.
If you found this response useful, please consider giving it an upvote and marking it as the accepted answer. This will help others who encounter similar situations find a helpful reference more easily.

Answer 1

Dear Samuel Badiru
Thank you for posting to Microsoft Q&A.

I understand how confusing and stressful this situation can be, and I appreciate you taking the time to share your experience.

Please note that, as a forum moderator, I do not have access to the internal systems required to investigate individual account issues due to privacy and security constraints. However, I recommend reviewing the Microsoft 365 Developer Program FAQ, which outlines key requirements and helpful guidance. In particular, please pay close attention to these three topics:
User's image

User's image

Also, please ensure that you are signed in when accessing the Developer Dashboard and try refreshing your browser to ensure all features load correctly. If the issue persists, the recommended approach is to submit a support request through Microsoft Services Hub, which is the official channel for this type of assistance. Please note that access to Services Hub may depend on your account type and subscription, and some types of support requests may require a paid plan. You can review the details here: Services Hub sign in FAQs | Microsoft Learn

Thank you for your time. I hope this information is helpful, and I truly appreciate you're understanding.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this

Tammy-Ng 5,265 Reputation points Microsoft External Staff Moderator

2025-11-20T01:27:26.75+00:00

Dear Samuel Badiru

Is there any update from you?

If yes, please feel free to let us know.

Answer 2

Samuel Badiru 0

Thank you Tammy, I really appreciate your follow up. I have not resolve it, i have booked for call back, i didn't receive any call but it should not be this difficult .

Thank you so much

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No Set up E5 subscription" button within my developer account created

2 answers

Your answer