I need help with my download speed on xbox app on pc

None of these AI things help at all so please just give me an actual human being

Dear Brantley shaffer,

Thank you for reaching out to the Microsoft Q&A Forum.

You could try following these steps below to solve this issue:

1. Kill delivery optimization service:
   • Pause the download in Xbox app.
   • Press Ctrl + Shift + Esc to open Task Manager > Services tab > Find "DoSvc" or "Delivery Optimization" > Right-click > Stop.
   • Resume download. To make permanent: Go to Settings > Apps > Installed apps > Search "Delivery Optimization" > Advanced > Repair/Reset.
2. Reset core download services:
   • Press Windows + X, select Terminal (Admin) or Windows PowerShell (Admin).
   • Run these commands one by one:

          net stop bits 
          net stop dosvc 
          net stop GamingServices 
          net start bits 
          net start dosvc 
          net start GamingServices
     

   • Restart your PC, then attempt to restart the download.
3. Disable IPv6 on your network adapter:
   • Right-click network icon > Open Network & Internet settings > Change adapter options.
   • Right-click your active connection > Properties > Uncheck "Internet Protocol Version 6 (TCP/IPv6)" > OK.
   • Restart your PC then resume download.

Last resort, if all steps above could not help, you can also try to fix the issue by performing an In-place Upgrade. Please read this Reinstall Windows with the installation media - Microsoft Support  Disclaimer: Let's try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back up it up before making large system changes. If you want to back up your data first, please do so.

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