Lumetrix EI

Hello Abdel,

Thank you for using our Microsoft Advertising Learn Q&A Platform! 

I understand that you want your business to be accurately represented on Bing Maps. I will be more than happy to assist you further and I hope that the information provided here will also be of some help to you.

Please note that we currently only offer English support on our Learn and social media platforms. However, I will be more than happy to communicate with you via a translation tool or put you in touch with our French-speaking team.

First and foremost, please note that "Bing Places" is not available in France or French-owned territories, as these regions have a publishing agreement in place with Pages Jaunes. Since your business appears to be in France, please reach out via the Solocal Manager Platform for assistance. This portal, owned by Pages Jaunes, is the best way to update your business information and manage your listing in the French market.

If you by any chance have businesses elsewhere, please consider the following points.

First, search for your business on Bing to see if it is already listed. If so, claim it, then edit the listing as needed. If a listing doesn't exist, create one. Agencies require a special authorization process.Follow these steps to create or modify a local or small business listing.

• 1. Sign in to Bing Places for Business.
• 2. Search Bing to see if there is already a listing for your business. You can claim and update an existing listing.
• 3. When searching, select the country where your business is located, then the name and specific location, and click Search.
• 4. If there are multiple results, select the one that matches your address.
• 5. If your listing already exists, update the listing as needed.
• 6. If your listing is new, Create a new business.

Once your listing has been verified, it has to go through a publish cycle or publish ETA before it goes fully live on Bing with its latest updates. Publish Cycles may vary, however the typical timeframe are 7-10 days for North America and up to two weeks for the rest of the world. It's also worth noting that when you edit your listing, it changes your publish date. That's because every updated version is sent to Bing for publication. If you make changes to a listing that is pending , the expected publish date will be updated to reflect the most recent changes. To avoid resetting the publish ETA and prolonging the publishing timeframe, wait for updates to show in Bing before making more changes.

Our Bing Places support teams are happy to discuss your query in more detail. Please see our bingplaces.com/supportpage for details.

I have also sent you a private message asking for further details. You are more than welcome to respond to me so that I can begin the investigation on my end.

Kind regards,

Vahid | Microsoft Bing Places Support Specialist | Contact Us