Regarding websever Azure DNS

Question

Regarding websever Azure DNS

ILRT India 0

We were trying to connect our domain name website (registered on Vayuhost) and running on Azure to a new server outside Azure. But it disrupted our mailing services. We want to raise a ticket to look at the issue so that we can effectively run our website.

Microsoft subscription id - xxxx xxxx

Jeevan Shanigarapu 3,355 Reputation points Microsoft External Staff Moderator

2025-11-18T18:16:10.4966667+00:00
Hello @ILRT India,

Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

I understand your question about connecting your domain name website (registered on Vayuhost and hosted on Azure) to a new server outside Azure, which resulted in disruption of your mailing services.

The issue likely occurred due to DNS or mail routing changes during the configuration.

Please follow these steps to verify the configuration:

Check DNS Records:

Make sure your MX records (for email) and A/CNAME records (for the website) are properly configured.

f you recently updated the name servers or changed DNS authority, ensure that the mail-related records weren’t overwritten.

Review Azure DNS and External Server Settings:

1. Confirm that your Azure DNS zone still contains the correct domain and mail records.

2. For hybrid setups, double-check that the external server settings do not conflict with Azure DNS.

Reference:

https://learn.microsoft.com/en-us/azure/dns/dns-zones-records?utm_source=chatgpt.com

https://learn.microsoft.com/en-us/azure/dns/dns-troubleshoot?utm_source=chatgpt.com

https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-with-domains/create-dns-records-at-any-dns-hosting-provider?view=o365-worldwide&utm_source=chatgpt.com

If the issue continues, kindly share the requested information via private message so we can assist you with further troubleshooting.

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Jeevan Shanigarapu 3,355 Reputation points Microsoft External Staff Moderator

2025-11-18T18:16:10.4966667+00:00

Hello @ILRT India,

Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

I understand your question about connecting your domain name website (registered on Vayuhost and hosted on Azure) to a new server outside Azure, which resulted in disruption of your mailing services.

The issue likely occurred due to DNS or mail routing changes during the configuration.

Please follow these steps to verify the configuration:

Check DNS Records:

Make sure your MX records (for email) and A/CNAME records (for the website) are properly configured.

f you recently updated the name servers or changed DNS authority, ensure that the mail-related records weren’t overwritten.

Review Azure DNS and External Server Settings:

1. Confirm that your Azure DNS zone still contains the correct domain and mail records.

2. For hybrid setups, double-check that the external server settings do not conflict with Azure DNS.

Reference:

https://learn.microsoft.com/en-us/azure/dns/dns-zones-records?utm_source=chatgpt.com

https://learn.microsoft.com/en-us/azure/dns/dns-troubleshoot?utm_source=chatgpt.com

https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-with-domains/create-dns-records-at-any-dns-hosting-provider?view=o365-worldwide&utm_source=chatgpt.com

If the issue continues, kindly share the requested information via private message so we can assist you with further troubleshooting.

Answer 1

Hello ILRT India
I understand that your mailing services were disrupted after connecting your Vayuhost-registered domain (hosted on Azure) to a new server outside Azure.

If the information below is not helpful, please let me know and we can look into it further.

DNS changes can sometimes take 24-48 hours to fully propagate. Please check using tools like these https://www.digwebinterface.com/ or https://mxtoolbox.com/ to check your domain's current A (website IP) and MX (email) records.

Also, please make sure the new server is online, that the necessary ports (such as 25 or 587 for email) are open, and that there are no firewall restrictions.

You can check SMTP connectivity by using tools such as telnet mail.yourdomain.com 25

Afterwards, send a test email to your domain to confirm it is received. Additionally, try sending an email from your domain to an external address, such as Gmail, to verify successful delivery.

I hope the above answer is helpful to you!

Please let us know if you have any further questions. Don't forget to "up-vote" wherever the information provided is useful to you, this can be useful to other members of the community.

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Regarding websever Azure DNS

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