Docs issues

Brayden DiPaola 20 Reputation points
2025-11-20T03:58:24.1+00:00

Correlation ID: Personal Information removed

Date and Time: 11/19/2025 7:48:57 PM

User:Personal Information removed

Issue Type: User does not have permissions.

Can I do anything to recover this?

Moved from Microsoft 365 and Office | Word | For Business | iOS

Microsoft 365 and Office | Word | For home | iOS
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  1. Q&A Assist
    2025-11-20T03:58:51.4033333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To recover from the "User does not have permissions" issue in Microsoft 365, you can take the following steps:

    1. Check Permissions: Ensure that you have the necessary permissions to access the document or resource. If you are trying to access a shared document, the owner may need to grant you access.
    2. Contact Administrator: If you believe you should have access, contact your Microsoft 365 administrator to verify your permissions and request necessary access.
    3. Use the Correct Account: Make sure you are logged in with the correct account that has the required permissions.
    4. Review Sharing Settings: If the document is shared with you, review the sharing settings to ensure that you are included in the list of users who have access.
    5. Check for Expired Access: Sometimes, access may expire or be revoked. Confirm with the document owner if your access is still valid.

    If these steps do not resolve the issue, further investigation may be needed to determine if there are any underlying problems with your account or the document's sharing settings.

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  2. EmilyS726 184K Reputation points Independent Advisor
    2025-11-20T04:38:32.7+00:00

    Hello

    Are you opening a file shared with you by others? If so, you need to ask the file owner to change the permision settings. Let me know if that's the context, if not, please provide me with a bit more context. Thanks!


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