Hi @Creep3rion
Thank you for posting your question in the Microsoft Q&A forum.
Regarding your issue, I understand you're dealing with severe system instability after removing some shady software. The symptoms failed services, broken Windows Update, and the persistent "easy-master" folder can indicate deep system damage.
Here are a few steps you can try before considering a full factory reset:
- Delete "easy-master" safely
The “easy-master” folder that won’t delete means something is still running. Here’s what to do:
Restart in Safe Mode
- Hold Shift + Restart > Troubleshoot > Advanced options > Startup Settings > Restart > Press 4 (Enable Safe Mode).
- In Safe Mode, locate easy-master and delete it, if it's still stuck use Shift + Delete.
- Restart your PC normally.
For more details, please refer to: Windows Startup Settings.
- Run Windows Troubleshooters
- Go to Settings > System > Troubleshoot > Other troubleshooters.
- Run: Windows Updates, Keyboard, Search and Indexing
-
For more details, please refer to: Windows Update Troubleshooter.
- Reset PC
- Open Settings > System > Recovery.
- Under "Recovery options," click the Reset PC button.
- Select the option: Keep my files (your personal files e.g., documents, photos will remain, but apps and settings will be removed)
- Choose Cloud download (recommended for the freshest files) or Local reinstall.
- Confirm the process. This will take some time, but it installs a clean copy of Windows while saving your personal data.
For more details, please refer to: Reset your PC
If the problem still persists after everything we’ve tried, the only remaining solution is a full factory reset. This will completely reinstall Windows and return your PC to its original state.
Hopefully it will help with your issue and please give it a try and update for me to know if it helps.
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