I cant enroll the device on intune

Question

Jason Lee Scott 20

i have bussiness standard license and i cant enroll the deivce

Moved from "Microsoft 365 and Office | Access | For business | Windows"

Answer accepted by question author

1 additional answer

Answer 1

Alexander Brian Umali 425

if you dont have premium license and you only have Business Standard, then you need to add E3 Mobility License

Jason Lee Scott 20 Reputation points

2025-11-20T07:55:44.5433333+00:00

Thanks! this solves the issue!

Answer 2

If you are unable to enroll your device in Intune despite having a Business Standard license, it may be due to a few reasons:

License Issues: Ensure that your account has the necessary Intune license assigned. If your account is missing a valid Intune license or has the wrong license type, you will not be able to enroll the device. You can check with your IT administrator to confirm your licensing status.
MDM Authority: Make sure that the mobile device management (MDM) authority has been set correctly in Intune. If it hasn’t been defined, you will encounter issues during enrollment.
Device Enrollment Limit: Check if you have reached the maximum number of devices you can enroll. If you have already enrolled the maximum number of devices allowed, you will need to remove an existing device or increase the device limit.
Enrollment Restrictions: Verify if there are any enrollment restrictions that might be blocking the device type you are trying to enroll.
MDM Terms of Use: Ensure that the MDM terms of use are correctly configured in the Azure portal. If the URL for the terms of use is blank or incorrect, enrollment may fail.

You may want to consult your IT administrator for assistance in resolving these issues.