Merging in progress. It may take several minutes to complete.

When you see the message 'Merging in progress. It may take several minutes to complete,' it indicates that the merge process for your account is currently underway. This process can take some time depending on various factors such as the number of accounts being merged and any conflicts that may arise during the merging process. You can monitor the progress of the merge by checking the merge reports in the Microsoft Purview portal under the Monitoring section.

If the merge takes longer than expected or if you encounter any issues, you may want to check for any conflicts or limitations that could be affecting the merge process. If necessary, you can rerun assessments to identify any issues that need to be resolved before the merge can complete successfully.

Hi @Naveen Kumar N, 

Welcome to Microsoft Q&A forum.

I understand that while attempting to merge your accounts using Microsoft Edge, you are encountering a persistent message stating, "Merging in progress. It may take several minutes to complete." 

This message typically indicates that the system is currently synchronizing the data between the accounts to ensure your profile information is aligned correctly. Occasionally, the browser may continue to display this status based on previously stored session data, even if the backend process is advancing. 

To help us narrow down the scope of the situation and determine the best path forward, could you please provide a few details? 

1. Which specific portal are you attempting to access (e.g., Microsoft Learn, Partner Center, or the Certification Dashboard)? 
2. How long has this message been displayed on your screen? 
3. Do you observe the same behavior if you attempt to sign in using a different network or a different device? 

In the meantime, please attempt the steps below. These will help us determine if the browser's cached data is retaining the loading state. 

Step 1: Use InPrivate Browsing

This prevents the browser from using existing cache or cookies that might be conflicting with the current session.

1. Open Microsoft Edge. 
2. Press Ctrl + Shift + N on your keyboard to open an InPrivate window. 
3. Navigate to the portal and attempt to sign in again. 

Step 2: Clear Browser Cache and Cookies

If InPrivate browsing works, clearing your main browser data should resolve the behavior in your standard window. 

1. In Microsoft Edge, press Ctrl + Shift + Delete. 
2. Set the Time range to All time. 
3. Ensure Cookies and other site data and Cached images and files are selected. 
4. Select Clear now, restart the browser, and try again. 

Please try the steps above and update me on the outcome. If the behavior persists, the answers to the scoping questions will assist me in further investigating the account status.

Looking forward to your reply.

Contact support https://aka.ms/CertificationSupport