I need a VAT invoice for an order i placed. The option is not showing in the order history

Dear Jahid Ali

Thanks for posting your question in the Microsoft Q&A Forum.  

This usually happens when the order is still being finalized in our system, as the tax invoice can take up to 5 days after the order is completed to appear. For Surface orders, the invoice option (including VAT) is usually in your Microsoft account order history here: https://account.microsoft.com/billing/orders.

You can check by these suggestions:  

• Sign in to your Microsoft Account Order History page > Locate the specific Surface order > Check the status of the order. If it is not listed as "Completed" or "Shipped", the invoice is likely still being processed > Check back 48 hours after the order status shows "Completed" to see if the "Tax invoice" link appears under the order details. 
• Go to your Microsoft Account Order History > Find the relevant Surface order > click on "Order detail" or the order number itself > Look for a button or link labeled "Print / Tax Invoice" or "Download VAT invoice" on the detailed order page. It might be a small link near the total amount. 

If the order is complete, you've waited more than 5 days, and the option is still missing, the fastest path is to request the document directly from our billing specialists via this link: Contact Us - Microsoft Support 

• Go to the Microsoft Contact Support page > In the help window, type a phrase like "Need VAT invoice" > click Get Help > Select the appropriate categories, such as "Billing and payment updates" or "Orders & Billing" to be routed to a specialist who can manually generate and email the VAT invoice to you. 

For additional information, please visit these articles: View your Microsoft Store order history - Microsoft Support and Tax invoices, breakdowns, and registration numbers for Microsoft Store - Microsoft Support 

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