Windows not active after update

Hi Achintha,

Thank you for posting, I am here to help. Activation is a technical process that pairs the product key or digital entitlement with the hardware configuration of the device.

A Windows license is associated with your device hardware. Significant hardware changes, like replacing the motherboard, can prevent Windows from locating a matching license when the device restarts. If Windows came preinstalled on your device and you replaced the motherboard, you may need to purchase a new license.

May we know the exact error message you are getting when you enter the product key.

Please post it here. This will help us further check the problem.

looking forward to helping you out.  If you need more help please let me know. If the answer is helpful, please click "Accept Answer".

Best regards,

Jansher

Hi Achintha,

Thank you for updates. Did you get any error message when trying to activate?. We need you help to get the exact error for us to further check and provide steps for this problem.

For more details check this article:

Windows activation errors

https://support.microsoft.com/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85

Hi Achintha,

Thank you for responding the error. To fix this please try this steps:

Run Windows Update Troubleshooter.

Click Start button and got to System. Open Troubleshoot then click on Troubleshooters. Click on Under Windows update click run.

If this did not fix the issue try this next step:

click start button then type CMD and open. Type/copy the commands below , enter 1 by 1.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Once done restart your and try to update again the Windows 11.

hi Janhear L,

Still same.. Not fix , error (Something interrupted our troubleshooting. Make sure you're connected to the Internet, wait a few minutes, and try

again. Error code: 0x8007000D)

windows is UpToDate ..

Thanks..

Achintha