To allow attachments in a Microsoft Teams chat for your field staff and office staff, you need to ensure that the Teams admin settings permit file attachments. Here are the steps to enable this feature:
- Admin Settings: The Teams admin can configure policies that control file attachment capabilities. Make sure that the policies do not restrict file attachments for the users you want to enable this feature for.
- Supported File Types: Teams supports various file types for attachments, including images, audio, video, documents, GIFs, and emojis. Ensure that the file types you intend to use are supported.
- Permissions: Check that the permissions for file sharing are set correctly. The current supported permissions for file attachments are:
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Anyone -
People you choose(with email address) Make sure that users are aware that other permissions, such asPeople in your organization, are not supported.
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- Using the Chat SDK: If you're developing a custom solution using the Azure Communication Services Chat SDK, you can handle file attachments by utilizing the
previewUrlproperty for each file attachment. This allows users to see, edit, and download files if permissions allow. - Testing: After enabling the settings, conduct tests to ensure that both field staff and office staff can successfully send and receive attachments in their chats.
By following these guidelines, you can ensure that your Teams users can add attachments as needed.