Not able to have manage account in databricks console

You are not seeing “Manage Account” because:

You are looking in the workspace UI, not the account console. Your user is not assigned as an account admin at the Databricks account level. Once you get account admin privileges and open the correct URL, the option will appear. Only users assigned the account-level admin role see the Account Console.

Try the following:

Step 1:

Try opening the Account Console directly Go to: https://accounts.azuredatabricks.net/

If you get access denied, then you are not an Account Admin.

Step 2:

Verify your role in Azure Ask your Azure admin to check:

Azure portal > Resource groups > Your Databricks workspace > IAM - Ensure you have:

Azure Databricks Account Owner

or

Azure Databricks Account Contributor

or

User assigned as Account Admin at the account level

Azure roles alone will not give access unless the user is also added in databricks as an Account Admin.

Hi @Gautam Gupta

Thank you for reaching out to Microsoft QA. Below are detailed mitigation steps that can help resolve your issue.

 You are currently in the workspace UI (as seen in the screenshot under Catalog and workspace name dbs_ws_new).

The Manage Account option only appears in the Account Console, which is separate from the workspace.

Your user likely does not have the Account Admin role at the Databricks account level.

Azure roles (Owner/Contributor) alone do not grant access to the Account Console.

Steps to Mitigate

Access the Account Console directly Go to: https://accounts.azuredatabricks.net If you see Access Denied, you are not an Account Admin.

Verify Your Role in Azure and Databricks

• In Azure Portal: Resource groups > Your Databricks workspace > IAM Ensure you have Azure Databricks Account Owner or Contributor role.
• In Databricks Account Console: You must be assigned Account Admin at the account level. Only Account Admins can manage Unity Catalog, billing, and global settings.

Assign Account Admin Role

• The first Account Admin must be an Azure AD (Microsoft Entra ID) Global Administrator.
• Log in as Global Admin and assign yourself or another user as Account Admin in the Account Console.

Clear Browser Cache or Use Incognito UI caching issues can sometimes hide updated menus. Log out, clear cache, and retry.

Check Subscription Tier

• The Manage Account feature requires Premium tier.
• Trial or Standard tiers may restrict access.

If Using Personal Subscription

• Azure creates an external user with #EXT# in the username.
• Log in with that external user to access the Account Console. (See workaround in GitHub KB below.)

KB Articles

• Manage your Azure Databricks account
• Administration in Azure Databricks
• Known issue: Unable to login to Azure Databricks Account Console
• Microsoft Q&A: Not able to have Manage Account in Databricks console

To fix this:

• Use the Account Console URL (not workspace UI).
• Ensure Account Admin role is assigned.
• Use Global Admin credentials for first login.
• Verify Premium tier and correct user identity (especially for personal subscriptions).