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How to fix broken tags on Microsoft Teams

LERCHE, Nik 0 Reputation points
2025-11-23T13:43:00.0966667+00:00

Ongoing bug -

I use an plug in to share outlook emails with colleagues via teams.

Recently, when I tag a colleague in a new post to share an email, teams allows me to tag the colleague, but when I create the post the tag 'breaks' and shows the name of my colleague, without the link actually working

The image below shows this - see how the text is black rather than blue as it would be with an active link.

Would really appreciate any advice on finding a fix!Screenshot 2025-11-23 134001

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
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  1. Henry-N 6,020 Reputation points Microsoft External Staff Moderator
    2025-11-23T14:07:26.4066667+00:00

    Hi @LERCHE, Nik,  

    Thank you for posting your question in the Microsoft Q&A forum.       

    Regarding you’re unable to use tags to mention other users in Microsoft Teams. I’d like to ask a few quick questions to better understand your situation and assist you more effectively: 

    • Is the issue affecting all teams or only specific teams? 
    • Are you a Teams admin or team owner in the affected teams? 
    • Have you try using Microsoft Teams on the web does this issue persist? 
    • If you are a Teams admin or if you are an end user please contact with the team admin to check if Is Tags enabled in your Teams policies?  Go to Teams admin center then find Teams settings and check "Tags" 
      User's image

    Thank you again for your time and understanding. While my initial response may not resolve the issue immediately, I’d like to gather more details about your situation so I can assist you more effectively.      

    I really appreciate your patience, and I’m here to help. Looking forward to your response!     

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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