Why can't I pin an email in my Inbox anymore ?

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Why can't I pin an email in my Inbox anymore ?

Dan Nordquist 20

I can "fllag" an email in my inbox but can no longer "pin" one and can't even see "pin" symbol on old emails that are still pinned.

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Answer 1

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The ability to pin emails in Outlook may vary based on the version you are using. In some cases, features like pinning may not be available or may have been removed in updates. If you can still flag emails but not pin them, it could be due to changes in the application's functionality or user interface. Additionally, if you cannot see the pin symbol on previously pinned emails, it might indicate that the feature is no longer supported in your current version of Outlook.

To resolve this issue, you can check for updates to your Outlook application, as functionality can change with new releases. If the problem persists, consider reaching out to Microsoft support for further assistance regarding the specific features available in your version of Outlook.

Dan Nordquist 20 Reputation points

2025-11-24T16:32:03.0966667+00:00

Do I have to start paying for Outlook in order to keep up with "updates" like the one suggested as the cause of my inavility to "pin" ? Could this also cause big delays in being allowed in to Teams meetings as an invitee, which is a new problem also ? Or do I just need to download something that is free ? I have a relatively new Minimac but wasn't sure if it could be called "legacy". But the problem did not start when I got the new Minimac a year ago. Its mostly come well AFTER that.

Answer 2

Hi Dan,

Thank you for sharing your question. I understand why you like the pin thing for keeping important emails at the top it’s super handy! So, the reason you can’t find it anymore is because not all Outlook versions have that feature. For example, Classic Outlook for Windows and Legacy Outlook for Mac don’t have it. It’s only on Outlook on the web and the New Outlook for Windows. If you used to see the pin and now it’s gone, that means your version either got rid of it or doesn’t support it. Lets sort this together.

To fix this, see if you’re using the Classic or Legacy Outlook. If you are, think about switching to the New Outlook for Windows or just using Outlook on the web. These versions have got the pin feature. Make sure your Outlook app is up-to-date too because updates can change what’s available. If pinning is really important for how you work, Microsoft suggests sending feedback through the Outlook app (go to Help > Feedback). User suggestions can really influence what features they add.

Can you tell me which Outlook version you’re using right now? Classic, New Outlook for Windows, or Outlook for Mac? Once I know, I can show you exactly how to enable the feature or switch to a version that lets you pin emails.

Just let me know, and I’ll help you out!

I hope it helps.

Best Regards,

Noel

Dan Nordquist 20 Reputation points

2025-11-25T13:08:19.81+00:00

The "pin" ability came back as soon as I finished trying to get an answer about it with this "community" but its now on the left side instead of the right.

A much bigger problem is difficuulty trying to get into Teams meetings on invites from Entropya. Also having my microphone get put on mute by some force other than me. No problem with Zoom recently and only ever one problem with Meet. But so many want me to use Teams. I've got a Mac Mini and my Hotmail / Outlook is a web version I'm pretty sure.

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Why can't I pin an email in my Inbox anymore ?

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