keyboard on laptop doesnt work after installing windows11

John Martin 0 Reputation points
2025-11-24T21:37:26.81+00:00

keyboard on laptop does not work after windows 11 update was installed. An external keyboard plugged into a usb port does work.

Microsoft Edge | Install and update | Windows 11
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Jan J.23 12,185 Reputation points Independent Advisor
    2025-11-24T22:34:42.89+00:00

    Hi, my name is Jan, and I'm happy to help. Here are some suggestions for troubleshooting the built-in keyboard.

    • Power reset/cycle your Laptop.

    shut down the computer.

    then unplug your adapter for 30 seconds

    Press the power button for 10 seconds to turn it off

    then plug in your adapter.

    then power on your computer.

    and observe if the system stabilizes.

    • Uninstall the keyboard drivers

    Press the Windows key + X

    Select the Device Manager

    Expand Keyboard

    Then uninstall the keyboard drivers

    restart the computer.

    • Install pending driver updates Go to Settings > Windows Update > Advance options>Optional Update Then download and update the drivers.
    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.