Microsoft Edge will not open on a Windows 11 desktop

Question

Microsoft Edge will not open on a Windows 11 desktop

Samantha Layton 20

Microsoft Edge randomly stopped opening today. I have repaired the app, but it didn't work.

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Answer 1

Hi,

If you're using a VPN or antivirus program, try temporarily uninstalling it to see if the problem goes away.
If not, try Clearing Edge cache & cookies: Start Edge, click 3 dots, go to Settings > Choose privacy, search and service > Scroll down to Delete browsing data > Under clear browsing data. Select all, Clear now.
Press the Windows key + R to open the Run dialog, then type:

%localappdata%\Microsoft\Edge\

Create a backup of the User Data folder and save it to a different location.

Afterwards, delete the original folder at the path above.

Please check if this resolves the issue.

If the issue still persists, try resetting Edge: Start Edge, click 3 dots > Settings > Reset settings > Restore settings to their default values > Reset.

Restart your computer and check.

Answer 2

Samantha Layton 20

I can't get to the three dots, as the window will not launch.

Estrella721 28,165 Reputation points Independent Advisor

2025-11-25T22:55:57.8733333+00:00

Thanks for your reply. did you already try this: Press the Windows key + R to open the Run dialog, then type:

%localappdata%\Microsoft\Edge\

Create a backup of the User Data folder and save it to a different location.

Afterwards, delete the original folder at the path above.

Please check if this resolves the issue.

If the issue persists, Go to Settings > Apps > Installed apps.

Find the MS Edge app and click on it.

Select Advanced options.

Scroll down and look for the Reset button.

Click Reset.
Samantha Layton 20 Reputation points

2025-11-25T23:22:51.38+00:00

That worked. Thank you!

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Microsoft Edge will not open on a Windows 11 desktop

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