My sound keys do nothing.

Jinling Cao 0 Reputation points
2025-11-24T23:23:41.94+00:00

All three of my sound keys won't work, they just do nothing. Basically my keys won't change the sound volume, and it won't mute or anything. Even if I press the keys, the volume number (the one from 0 - 100) doesn't change. I've tried everything including pressing the Fn + Esc keys I found from another question's response.

What do I do in this situation? By the way, I can't do anything about it.


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Windows for home | Other | Input and language
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  1. Q&A Assist
    2025-11-24T23:23:48.6+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your sound keys are not functioning, there are several troubleshooting steps you can try:

    1. Check Keyboard Settings: Ensure that your keyboard settings are configured correctly. Sometimes, the function keys (Fn) may need to be enabled or configured in the system settings.
    2. Update Drivers: Make sure your audio drivers are up to date. You can check for updates through the Device Manager in Windows.
    3. Check Volume Mixer: Right-click the speaker icon in the system tray and select "Open Volume Mixer". Ensure that the volume levels are not muted or set too low for the applications you are trying to use.
    4. Test with External Speakers/Headphones: If possible, connect external speakers or headphones to see if the issue persists. This can help determine if the problem is with the internal speakers or the system itself.
    5. Hardware Issues: If none of the above solutions work, there may be a hardware issue with the keyboard or the sound system. Consider reaching out to technical support or a professional for further assistance.
    6. Check for Conflicts: Sometimes, other software or applications might interfere with the sound settings. Try closing unnecessary applications to see if that resolves the issue.

    If after trying these steps the sound keys still do not work, it may be necessary to consult your device's user manual or contact the manufacturer's support for more specific guidance.


    References:

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  2. Ferdinand Nanalig 25,850 Reputation points Independent Advisor
    2025-11-25T01:45:46.1666667+00:00

    Hello! I'm an independent consultant. Welcome to Microsoft Q&A. Let me help you with this issue.

    I understand your sound keys do not work. Please follow the steps below to get this issue fixed.

    Right-click on the Start Menu, and Open Run, type services.msc, scroll down to Windows Audio, right-click it, and select Restart. Restart the computer and see if the sound keys work.

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