Dear @Lisa R,Thank you for posting your question in the Microsoft Q&A forum.
In this case, since your goal is to manage breakout room, the Microsoft 365 Business Basic plan is not effectively and suitable. While the Microsoft 365 Business Basic plan includes breakout rooms as a feature, it only provides access through web and mobile apps. Breakout room creation and management require the desktop client/desktop app (Windows or Mac).
- To see Breakout rooms in your meeting controls, you must be a meeting organizer of a scheduled private meeting, a Meet Now meeting, a scheduled channel meeting, or a channel Meet Now meeting. Additionally, you need to join the meeting from a supported Teams client for Windows or macOS.
- If users use Linux, web, iOS, iPadOS, Android (including Chromebook), PSTN, and VDI clients, these options are currently enabled only for breakout room attendees, which means participants joining from these clients can be moved to breakout rooms but cannot manage breakout rooms.
This means that if you’re on Business Basic, you can join breakout rooms from the web, but you cannot be assigned as a breakout room manager because that functionality is limited to the desktop app. For reference: Breakout rooms troubleshooting guide in Microsoft Teams
To manage breakout rooms effectively, you’ll need a plan that includes the desktop version of Teams. The Microsoft 365 Business Standard plan is the lowest-cost option that meets this requirement. It provides: Full desktop versions of Teams and Office apps, as well as ability to create and manage breakout rooms as an organizer or appointed manager
- Business Basic: $6/user/month > Web & mobile only; breakout room management not supported
- Business Standard: $12.50/user/month > Desktop apps included breakout room management supported
I hope this information is helpful. Thank you for your patience and your understanding.
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If you have any questions or if I misunderstand anything, please feel free to reach out.
I'm looking forward for your reply.
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