How can I approach Microsoft support team? Is there any full proof way to reach out to a human support?

Dear @Omkar Dandekar,

Good day. Thank you for posting your question in the Microsoft Q&A forum!

I sincerely apologize for the inconvenience you’ve experienced. I truly appreciate your patience during this time and thank you for bearing with us.

In this case, the best course of action is to contact Microsoft Support directly by these methods:

Method 1:

For a full list of regional numbers, you can also visit this official page: Customer service phone numbers - Microsoft Support. The support team will assist you as soon as possible. 

If you can reach Microsoft by phone, use the official Global Customer Service phone numbers list. Choose your region > your country > if your country lines fail or lack English support, select a nearby country (e.g., Singapore) or the United States number, Microsoft explicitly allows this.

Method 2:

I sincerely recommend you try to create a new support ticket from Microsoft 365 Admin Center>Support>New Service Request. You can raise support ticket from: https://admin.microsoft.com/#/support/requests

The support team over there has higher permission than us to investigate the issue from background, they have more resource and correct escalation channel in handling this kind of issues. This would be a more efficient way in handling the case for you. 

For reference:  Get support | Microsoft Docs      

Note: Please contact your IT admin to do these steps.

I will also feedback this situation on our side. Please accept my sincere apologies for not being able to resolve the problem and for redirecting you to the related development team. I regret any inconvenience this may cause. The fix to your concern can be identified through the background logs, and I suggest you raise a support ticket from the Office 365 admin center, where the related team will investigate the problem further by collecting the necessary background logs.

I appreciate your patience and understanding and thank you for your time and cooperation.

If you have any further questions or need clarification, please feel free to reach out. I'm looking forward to hearing from you. 

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Thanks for the reply, Jade. I will check these methods tomorrow and get back for any further questions. Hopefully my issues will be resolved. Thanks a lot again. [Moderator note: personal info removed]