request a refund on the Xbox Game Pass Essential subscription i dont remember making it a recurring billing

To request a refund for your Xbox Game Pass Essential subscription, you can follow these steps:

1. Visit the Microsoft account orders page: Go to your account's orders page at https://account.microsoft.com/billing/orders/.
2. Locate your subscription: Find the Xbox Game Pass Essential subscription in your order history.
3. Request a refund: If eligible, you can initiate a refund request directly from this page. Keep in mind that refunds are subject to certain criteria, such as the time between purchase and the refund request, as well as the time spent using the subscription.
4. Cancel the subscription: You can also cancel the subscription to prevent future charges. This can typically be done through the same orders page or through your account settings.

If you encounter any issues or if the automated system does not allow a refund, you may need to contact Microsoft's Customer Support for further assistance.

References:

• Managing refunds and chargebacks from your service

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Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

Please understand that our forum is a public platform, and we will modify your question to cover your personal information in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.

I understand that you want to get a refund on your Game Pass Subscription. Regarding the recurring billing, when you make a subscription purchase, the recurring billing is on by default unless is turned off by you. You can check it in the Microsoft Service Agreement.

This is a public forum, so unfortunately moderators are unable to access your account for security and privacy reasons. If you want to request a refund on this, aside from the solution to request a refund at account.microsoft.com/billing/orders. You can also contact Xbox support to ask for a cancel and refund of your subscription.

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