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unable to switch between Bash and Powershell when I click on Clould Shell

Paddy Padayachee 0 Reputation points
2025-11-26T09:36:42.9833333+00:00

Azure Portal, I am experiencing an issue when I click on Cloud Shell, it open Automation Accounts therefore no option to switch between Bash and Powershell, how do I resolve this issue

Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.

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  1. Himanshu Shekhar 1,780 Reputation points Microsoft External Staff Moderator
    2025-11-26T13:24:11.84+00:00

    @Paddy Padayachee Thanks for reaching Microsoft QnA platform.

    When you click on the Cloud Shell icon in the Azure Portal, it's opening Automation Accounts instead of displaying the Cloud Shell terminal with Bash and PowerShell switching options.

    This is a navigation issue that can be resolved through the following troubleshooting steps

    How to use the new user interface for Azure Cloud Shell

    The Cloud Shell icon is located in the top navigation bar of the Azure Portal, not in the left-side menu where Automation Accounts and other services appear -

    Get started with Azure Cloud Shell - https://learn.microsoft.com/en-us/azure/cloud-shell/get-started/classic?tabs=azurecli

    Please do not navigate to "Automation Accounts" from the left-side services menu or search bar and do not click on any service tiles or cards in the main portal dashboard.Cloud Shell is accessed via the toolbar icon, not through the services menu.

    Cloud Shell also requires the Microsoft.CloudShell resource provider to be registered in your subscription. If it's not registered, Cloud Shell may not launch correctly.

    Clear your browser cache, cookies, and browsing history, close all Azure Portal tabs. Try accessing the portal in an incognito/private browsing window and login to the Azure Portal again and attempt to launch Cloud Shell.

    We have additional related thread for ref - https://learn.microsoft.com/en-us/answers/questions/2282114/azure-cloud-shell-doesnt-working

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