I have charges from MICROSOFT#G108463782 Msbill.Info $82.28 on my Amex Account which are not on myMicrosoft account

It seems you are experiencing unexpected charges from Microsoft that are not reflected in your Microsoft account. This could happen for several reasons, such as having a different Microsoft account associated with those charges, or possibly a subscription or service that you may have forgotten about.

Here are some steps you can take to investigate further:

1. Check All Microsoft Accounts: Ensure that you are logged into all possible Microsoft accounts you might have. Sometimes, charges can be linked to a different account.
2. Review Your Subscriptions: Go to the Microsoft account services page and check for any active subscriptions that may not be immediately visible.
3. Contact Support: Since you mentioned difficulties in reaching Microsoft Billing and Accounts, try using the following links to get support:
   • Contact Microsoft 365 Support
   • Get support - Microsoft 365 admin | Microsoft Learn

If you still cannot identify the charges, it may be best to contact your bank or credit card provider to dispute the charge if it is unauthorized.

References:

• Why am I getting billed for Microsoft 365 after I activate the benefit?
• Manage your billing account and invoices