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Microsoft 365 and Office | Development | Other
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.
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Thank you for reaching out to Microsoft Q&A Forum and sharing your experience.
If your Microsoft 365 E5 subscription shows as “Active” but certain features aren’t appearing, you may consider these suggestions:
- This is typically due to the evaluation cycle. Start by clearing your browser cache and allow time for the dashboard to refresh, as updates may not appear immediately.
- If you have confirmed that you meet the eligibility criteria, but certain features are still unavailable, the recommended step is to contact Microsoft Developer Support through the Services Hub. Please note that access requires a paid support ticket and is subject to specific conditions. Before submitting a ticket, review the official guidance in the: Services Hub sign in FAQs | Microsoft Learn.
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