Microsoft Phone Verification

Hi,

If you are referring to your Microsoft account phone verification where you are getting the message “Try another verification method” when trying to log in, this usually appears due to unusual activity, a high volume of requests, or similar issues.

First, I suggest that you reset your password and try again: https://account.live.com/ResetPassword.aspx

If the issue persists, make sure you’re using a device and location you’ve previously used to sign in. Try using a different verification method, such as an alternate email instead of SMS (or vice versa). You can also switch networks by using Wi-Fi or mobile data. Avoid making repeated attempts. In some cases, waiting 24 hours may help resolve the issue. For further assistance, use the sign-in helper tool to identify the problem and explore available support options.

https://go.microsoft.com/fwlink/?linkid=2214157

Reference: See the 'Try another verification method' section:

https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48