automatic restarting PC saying Memory_Management

ASHISH 0 Reputation points
2025-11-30T01:42:44.65+00:00

system auto restarts.

here are some important files like screenshot of event viewer and dmp file and so on regarding the issue.

OneDrive link

Windows for home | Windows 11 | Sleep and Power on, off
0 comments No comments
{count} votes

4 answers

Sort by: Most helpful
  1. Q&A Assist
    2025-11-30T01:42:56.04+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The issue you are experiencing with your PC automatically restarting and displaying a "Memory_Management" error is typically associated with a stop error code of 0x0000001A. This can indicate problems with the physical memory modules or issues with drivers.

    To troubleshoot this issue, you can follow these steps:

    1. Run Windows Memory Diagnostic: This tool can help identify any problems with your RAM. You can access it by searching for "Windows Memory Diagnostic" in the Start menu and following the prompts to restart and check for memory issues.
    2. Check for Driver Issues: If you have recently installed or updated any drivers, consider rolling them back or updating them to the latest version. You can do this through Device Manager.
    3. Review Event Viewer: Look for any critical errors or warnings around the time of the crashes. Specifically, check for Event IDs related to memory issues or driver failures.
    4. Safe Mode: If the issue persists, try booting into Safe Mode to see if the problem occurs there. This can help determine if the issue is caused by third-party software or drivers.
    5. Check Disk Space: Ensure that you have sufficient disk space available, as low disk space can sometimes lead to issues with creating dump files during crashes.

    If these steps do not resolve the issue, you may need to consider hardware diagnostics or consulting with a professional for further assistance.


    References:

    0 comments No comments

  2. Gunasekar N 49,720 Reputation points Independent Advisor
    2025-11-30T02:32:13.4166667+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Your minidump files indicate memory (RAM) corruption, but no specific driver is identified.

    User's image

    Was this a one-time crash, or do you have additional minidump files that you can upload for analysis?


  3. Gunasekar N 49,720 Reputation points Independent Advisor
    2025-11-30T06:14:32.9+00:00

    Ashish,

    The latest dump analysis shows the crash was caused by memory corruption, which usually means a RAM fault.

    Windows crashes can happen if even a single bit of RAM gets corrupted. How many RAM sticks have you installed?

    I suggest you run the MemTest86+ tool to see if the test passes. It usually makes 4 passes, with each pass including 8 different tests to detect Memory corruption.

    If errors are found: This RAM module is likely faulty. You will have to replace it.

    If no errors are found: This RAM module appears to be functioning normally.

    Please refer to this article and follow the instructions to run the tests.

    https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'


  4. Gunasekar N 49,720 Reputation points Independent Advisor
    2025-12-01T01:29:45.92+00:00

    Ashish,

    Thank you for the update.

    If you get errors while testing one RAM stick but not the other, the one with errors is likely the faulty module. This way, you can confirm that the problem is related to that specific stick.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.