My Lenovo Thinkpad will not allow security updates.

If your Lenovo ThinkPad is not allowing security updates, it could be due to a few reasons. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Check for a Valid ESU Key: Ensure that a valid Extended Security Update (ESU) key is installed and activated on your device. You can verify this by running the command slmgr /dlv in an elevated Command Prompt window.
2. Servicing Stack Update: Make sure that the Servicing Stack Update (SSU) is installed on your computer. If it is not installed, you may need to install it to proceed with security updates.
3. Internet Connectivity: Confirm that your device is connected to the internet, as a lack of connectivity can prevent updates from being downloaded.
4. Reset Windows Update Components: Sometimes, resetting the Windows Update components can resolve issues with updates. You can do this by stopping the Windows Update service, renaming the SoftwareDistribution folder, and then restarting the service.
5. Check for Error Messages: If you encounter specific error messages when trying to install updates, refer to the Windows Update error reference for more information on how to resolve those errors.

If these steps do not resolve the issue, you may want to contact Microsoft Support for further assistance.

References:

• Troubleshoot issues in ESU
• The Windows Module Installer must be updated before you can install the package

Hi,

1. In the search bar, type Winver and hit Enter.

Please share a screenshot of that window.

2. Go to Settings > System > Windows Update.

Take a screenshot and share it here.

Do not include any personal information.